Privacy policy
Namgrass is the artificial grass brand for residential applications of The Grass Company.
The Grass Company attaches great importance to the protection of your personal privacy.
The Grass Company respects the privacy of the users of its websites in accordance with the provisions of the applicable legislation on the protection of personal privacy.
We therefore commit to handling the personal data provided to us with the necessary care.
This privacy statement is intended for natural persons.
The information that you can find on our website is available without you needing to provide personal data.
Should you nevertheless provide us with certain personal data via the website, we can already inform you that the possible processing of this personal data is entirely in accordance with the European General Data Protection Regulation (GDPR) (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The personal data that you provide via this website is processed by The Grass Company, Heidestraat 9, 9820 Merelbeke, Belgium.
The Grass Company only processes the personal data for the purpose for which it is collected and only for as long as necessary for this purpose.
The data controller of your data is:
The Grass Company
webmaster@namgrass.com
09/336 74 01
Heidestraat 9, 9820 Merelbeke
Collected data
When you visit our website, data from your computer is passed on to us during each visit.
This includes the name of your internet provider, your browser type, or the resolution of your screen, as well as the information via which page you visit our websites and which pages you view on our websites.
These data are often not personal data.
Moreover, your computer generally provides us with your IP address, which in some cases can be personal.
We do not use this information in a personally identifiable way as a rule.
We evaluate the information statistically on an anonymous basis to make the use of our services more enjoyable for all visitors.
a) Cookies
We want to continue offering our services as individually as possible in the future and continuously improve them to provide you with interesting information.
For this reason, we partially use cookies.
Cookies are small text files generated by a web server and stored on your computer by the web browser used during your online visit.
Namgrass uses analysis tools from external tracking providers mentioned under point b, where with the help of cookies a unique ID of the visitor and a timestamp with the start and end of the current session are stored as files.
With this stored visitor ID, the user's behavior can be recorded.
You can set your browser so that you are informed before cookies are placed.
Moreover, you can completely refuse the placement of cookies in the settings of your browser or mobile device.
Refusing cookies may, in certain cases, technically lead to a limitation of functionality.
We therefore advise you to allow the reception of cookies on your computer when visiting the Namgrass website.
Our website also uses Google Remarketing.
This tool places cookies on your device to show you personalized ads.
These ads take into account your previous visits to the website.
Below at point b under Google Analytics, you will find more information about what Google can do with the collected information.
Additional information can be found via the following link.
The Google Remarketing tool uses Google’s Display Advertising network.
You can always disable these cookies in your browser settings via the following Google link.
b) Analysis tools
To design and optimize our website as well as possible, data is anonymously recorded and stored by analysis tools, and user profiles with a pseudonym are created from this data.
For this purpose, cookies may be used that allow an internet browser to be recognized.
User profiles are, however, not linked to data about the bearer of the pseudonym without explicit consent of the visitor.
In particular, IP addresses are made unrecognizable immediately upon entry, making it impossible to link user profiles to IP addresses.
We use analysis tools from Google Analytics.
This web analysis service, offered by Google Inc., uses analytical cookies.
The information collected via the cookies about the use of the website by a visitor is sent together with the IP address of that visitor to Google and stored by Google.
Google can use that information for the following purposes, for example:
- Delivering reports on advertising activity to advertisers and websites that host the ads and ensuring that those website publishers are paid.
- Helping website and app owners who use Google Analytics understand how visitors interact with their sites or apps.
- Detecting and combating fraud and other security risks to protect users and partners.
- Improving its products.
For all these activities except point 2, Google acts as the data controller and the processing of the data it collects about your use on the Namgrass website is therefore under its responsibility.
If you do not want Google Analytics to be used in your browser, you can install the browser add-on for Google Analytics.
More information about Google Analytics and privacy.
If you are logged into your Google account, you can – depending on your account settings – view and edit certain data that Google collects from websites and apps you visit.
With Chrome's incognito mode, you can browse the internet without web pages and files being stored in your browser history.
Cookies are deleted after you close all incognito windows and tabs.
Your bookmarks and settings are saved until you delete them.
With Ad Settings, you can manage which Google ads you see on the internet.
You can find out how ads are selected for you, opt out of ad personalization, and block specific advertisers.
More information about ads.
c) Social media plug-ins
Our website uses social plug-ins from Facebook, Twitter, Instagram, YouTube, and Pinterest.
These buttons are implemented by code provided by these networks themselves.
These networks have their own processing of your personal data.
The Grass Company cannot be held responsible for this.
We also use a Facebook Pixel.
This is an invisible image included on the pages of our website and stored on Facebook’s servers.
Each time you open a page on our site where the Facebook Pixel is included, this pixel is downloaded to your device from the Facebook server.
In doing so, the following data is provided to Facebook: your IP address and the specific characteristics of your device (e.g. type, operating system, specific software and hardware).
While we cannot link this data to you personally, Facebook can if you also have a Facebook profile.
In this case, Facebook acts as the data controller.
We therefore invite you to consult Facebook’s privacy policy to learn about the purposes (including advertising purposes) for which the browser information collected by Facebook is used.
We only receive statistical information from Facebook, and therefore not your personal data.
If you do not wish to receive certain advertisements, you can adjust your ad preferences on your personalized Facebook page.
Via the settings of your mobile device, you can finally indicate that this data may not be shared with third parties.
d) Newsletter
Subscriptions to e-newsletters are only recorded in the newsletter system (Mailchimp) and only for the e-newsletter for which the subscription is made.
Unsubscribing is always possible via a link in the newsletter.
The Grass Company only shares your data with third parties if this is necessary for the execution of any of the aforementioned purposes.
The Grass Company uses third parties to manage the internet environment (web hosting) and to provide the IT infrastructure.
Personal data will under no circumstances be used for commercial purposes.
Personal data of minors (under 16 years old) may only be processed with the explicit consent of the parents or legal guardians.
In accordance with the law, as a user/subscriber you have a legal right to access and correct your personal data.
Upon proof of identity, you can obtain a written statement of your personal data free of charge by sending a written, dated and signed request to The Grass Company, Heidestraat 9, 9820 Merelbeke, Belgium or via webmaster@namgrass.com.
If necessary, you can also request the correction of data that is incorrect, incomplete or irrelevant.
The Grass Company will retain your data as long as you remain subscribed to the newsletter.
If you have a complaint about the processing of your personal data, we ask that you contact the data controller directly.
You also always have the right to file a complaint with the supervisory authority in the field of privacy protection.
This privacy statement may be amended in the future.
Our policy regarding personal data is regularly reviewed against current regulations.
Changes will be announced on this page.
Applicable law and competent courts
**Belgian law applies to this site. In case of a dispute, only the courts of the district of Ghent
